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GAO Past Performance Protest Sustained: VA Improperly Excluded Older CPARS Records in Veterans Management Services, Inc.

Bradley – A recent Government Accountability Office (GAO) decision offers an important reminder that agencies cannot apply evaluation criteria that differ from the solicitation’s language. In Veterans Management Services, Inc., GAO sustained a bid protest after finding that the Department of Veterans Affairs (VA) improperly limited its review of Contractor Performance Assessment Reporting System (CPARS) records when evaluating past performance.

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